Privacy Policy

1. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our services, and information from third parties. This may include:

• Account information such as your name, email address, and contact details provided during registration.
• Usage data, including pages visited, features used, and interaction patterns within the platform.
• Device and technical information such as browser type, IP address, and operating system.
• Communications you send to us, including support requests and feedback.
• Cookies and similar tracking technologies as described in Section 6 below.

2. How We Use Information

We use the information we collect for purposes that may include:

• Providing, operating, and maintaining our platform and its features.
• Personalising your experience and improving our analytical outputs.
• Communicating with you about updates, security notices, and administrative matters.
• Monitoring usage trends to improve platform performance and reliability.
• Detecting, preventing, and addressing fraud, abuse, or security issues.
• Complying with applicable legal obligations.

3. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

4. Sharing of Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers who perform functions on our behalf, such as hosting, analytics, and customer support.
• With professional advisors, including legal and financial consultants, where necessary.
• In connection with a business transaction such as a merger, acquisition, or asset sale.
• When required by law, regulation, legal process, or governmental request.
• With your consent or at your direction.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website, remember preferences, and understand how our platform is used. You can control cookie settings through your browser; however, disabling certain cookies may affect the functionality of our services.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorised access, use, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than the one in which you reside. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable data protection requirements.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to:

• Access, correct, or update the personal information we hold about you.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or restrict certain processing activities.
• Request a portable copy of your information in a structured format.
• Withdraw consent previously provided, where processing relies on consent.

To exercise any of these rights, please contact us using the details provided on our website. We may need to verify your identity before responding to your request.

10. Children's Privacy

Our services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies before providing any information.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will indicate the date of the most recent revision at the top of this page. Continued use of our services after changes take effect constitutes acceptance of the revised Policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details listed in our website footer or through the account support channels available on our platform.